Total Quality Policy PDF Print E-mail

At Globals quality is always the focus of every project, and our quality processes strictly abides by ISO Quality Management System (QMS) and ISO/IEC 12119. Quality Assurance (QA) is a vital phase of a Software Development Life Cycle (SDLC) to ensure that the system meets business and performance requirements as documented during requirements specifications, detailed design and build phases. Thus, we are uncompromising when it comes to Quality Assurance (QA).

We employ a total quality process that begins on day one and carries through to the successful launch and long-term maintenance of a project. With the help of our highly trained quality assurance personnel, we check our work, test our products, and anticipate errors, working to maximize quality for the total solution we develop.

By providing high quality IT services, on time and at lower than market prices, we help our clients get to market faster and with more stability than other providers. Globals shall relentlessly strive to create a unique software development environment where every employee is aware of quality and its economics.

Our extremely qualified and experienced QA Analysts ensure quality from the ground up by adopting accredited techniques for planning, testing, project management, requirements and configurations. To complement this, we also apply techniques to control and measure our performance and process quality to scope out opportunities for further improvement and improved technology.

Our interlaced quality control policy not only helps us to streamline an application’s development, but also to:

Offer high quality projects that exceed expectations and come in on-time and on-budget;

Reduce client risk by providing a predictable and controlled development process;

Focus on dynamic solutions by concentrating on the tasks at hand in the most efficient way possible.

The three most important factors that we consider and emphasize to maintain our quality standards are Process, Technology and Personnel quality that enables to Globals to offer cost effective world class quality solution.

 

Our QA processes engage rigorous testing methodologies to reduce defects at every stage of the Software Development Life Cycle and our projects strictly abide by guidelines from Europe’s Software Quality Observatory for Open Source Software (SQO-OSS). The way we systematically test project functionality, performance, security and other characteristics leverages the combined strength of our technological skills, domain knowledge, process focus and commitment to quality. For enhanced security Globals adopt techniques like white hacking, mock brute force attacks, back door scripts, etc to make sure our web applications are always secure, fool-proof and hack-proof.

We employ both informal and formal testing. Our business process team perform informal testing during configuration when processes are prototyped and configuration options are assessed. Our QA process runs through major phases of testing mentioned below.

Unit Testing: This engages verification effort on the smallest unit of application design. Using the component-level design description as a guide, important control paths are tested to uncover errors within the boundary of the module.

Functionality Testing: This engages validating our project to check whether it conforms to its specifications and correctly performs all its required functions.

Integration Testing: During integration testing, focus is only on the outputs generated in response to inputs provided and execution conditions rather than verifying internal structure of the program/system.

Performance Testing: This involves testing the project against performance requirements such as response time, availability and throughput. These include stress, load and volume testing.

User Acceptance Testing: This involves testing the project based on business requirement specifications. User Acceptance Testing (UAT) checks the software against the ‘Requirements’ and validates that project was delivered as per client’s requirement.

 

Testimonial

“Globals is a great IT service provider. The management team is totally dedicated to customer satisfaction and the solutions offered are very innovative! The India Sourcing Summit 2008 website has greatly benefitted from their expertise.”
Prof. Dr. Roger Moser, Director, SMI Global Research and Education Network

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